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Engagement

What this is

The messaging layer for reaching customers after a pass has been issued.

What you can do

Push messages

  • Send a message to all clients.
  • Send a message to selected clients.
  • Schedule a message for later.
  • Review message statuses.
  • Delete messages that have not been sent yet.

Geo notifications

  • Create location-based notifications.
  • Edit existing notifications.
  • Pick a location on a map.
  • Set a caption and the notification text.

Options

  • Push messages can include an optional caption.
  • Targeted push can be used from the client list or from the push module.
  • Geo notifications are tied to map coordinates.

Limits and important notes

  • Targeted push currently supports up to 20 recipients per send.
  • Scheduling is limited to future dates within 168 hours.
  • Sent messages cannot be deleted.
  • Geo notifications require caption, text, and coordinates.
  • A campaign can have up to 10 geo notifications.

See also